Open the Outlet menu
Customers order only from an Outlet that is published, open and enabled for online ordering. A closed Outlet blocks checkout before payment.
Paid plansOnline ordering for restaurant pickup
Let customers order ahead while payment goes directly to the restaurant.
A customer opens the published Outlet menu, chooses pickup items, provides the minimum contact details and pays through that restaurant’s connected Razorpay account. QwikPass then carries the verified order into preparation and collection.
Direct pickup journey
One restaurant-owned menu from checkout to collection.
Online ordering is for pickup, not delivery. Availability, prices, tax, preparation estimates and the Outlet’s open state remain under restaurant control.
Build a pickup order
Categories, variants, add-ons, combos, sold-out state, Outlet prices and optional item images come from the restaurant’s configured menu.
Pay the restaurant
Razorpay checkout uses the restaurant’s connected account. QwikPass stores provider references and verified status, not card PAN or CVV.
Prepare and collect
The accepted paid order moves through queued, preparing, ready and collected states in the assigned Outlet workspace.
Customer updates
The private order page works even when no paid message is sent.
The restaurant can enable transactional WhatsApp updates from its managed allowance, use email, or rely on the private live order page. The customer’s WhatsApp choice applies to service updates for that order and is not marketing consent.
- Invoice available after verified payment
- Capacity-aware pickup estimate, not a guarantee
- Food-ready state is recorded by restaurant staff
- No QwikPass delivery fleet or delivery claim
Connected billing record
Online and counter orders use the same protected order and invoice history. See how restaurant billing and digital invoices work.
Connected operations
Accepted orders move into the same preparation board described in restaurant order management.
Optional loyalty
When configured and eligible, identified customers can participate in the restaurant’s loyalty program.
Enable online pickup only after the Outlet is ready.
Choose a paid plan, connect the restaurant’s Razorpay account, confirm the menu and preparation settings, then publish ordering for the selected Outlet.