Value or free-item rewards
Owners can configure points as bill value or select eligible menu items that customers may redeem at the counter.
Paid plansRestaurant loyalty program
Configure loyalty points around real restaurant bills—not a separate customer app.
The Organization owner defines how points are earned and redeemed. When a customer chooses to provide a mobile number, staff can recognize a returning profile, confirm the name and apply eligible rewards at the counter.
Owner-configured rules
Choose the earning rate, redemption value and reward boundary.
Loyalty starts only after the Organization enables a policy and the Outlet participates. QwikPass records every earn, redeem or authorized adjustment in a ledger.
Earn from paid value
Points are calculated from the non-loyalty amount actually recorded as paid, preventing rewards from earning points on the redeemed portion.
Bounded redemption
Minimum points, maximum bill percentage and eligible items are enforced by the server, not trusted from the cashier’s browser.
Invoice-visible outcome
Issued invoices record points earned, points redeemed, closing balance and the reward item when applicable.
Returning customer lookup
Mobile first, name second, with a clear new-customer path.
Staff enter the customer’s mobile number. QwikPass shows an existing restaurant customer for confirmation, or asks for a name when no profile exists. Counter service and a private invoice can continue without loyalty when the customer declines to provide details.
- No account required for a guest queue turn
- Counter loyalty is optional for the customer
- Points do not expire in the current program model
- Redemption permission can be withheld from staff
Customer history
Authorized owners can review visits, paid spend, favourite items and loyalty activity through restaurant analytics.
Billing and invoice trail
Learn how a redemption changes the amount due and appears on the digital invoice.
Organization control
Policy stays central while Outlet participation and staff permissions remain explicit in multi-Outlet management.
Reward repeat visits without hiding the bill calculation.
Start with a paid plan, configure the Organization policy and assign loyalty permissions only to the staff who should view or redeem points.