Estimate, not appointment
Conditions can change. The outlet remains responsible for call order and service decisions.
Available nowRestaurant queue management software
Run a digital restaurant queue without making guests stand in line.
QwikPass helps restaurants in India offer a private digital waitlist from the browser. Guests can wait elsewhere and return as the Outlet moves their turn closer—without an app, account, name or phone number.
Guest experience
Private by default. Useful even without notifications.
The pass exposes only that guest’s turn. Browser notifications are optional; the private pass remains the source of truth and can be reopened on the same device.
- Anonymous join
- Party size
- Approach, called and arrived states
- Missed-turn fairness
- Ready-for-collection state after a linked order
Wait estimates
Digital turns plus what staff sees in the outlet.
A universal line cannot be forced on every walk-in. QwikPass therefore combines active digital turns with an outlet-provided in-store wait band and displays a range rather than a guaranteed time.
Walk-ins still work
Staff can continue direct service and update the observed wait signal when conditions change.
Alerts are optional
Browser notifications require permission. WhatsApp and SMS are separate provider-dependent delivery channels.
Operational questions
What guests and restaurant teams should know before using a digital waitlist.
Can a guest join without an account or phone number?
Yes. A successful join creates a private pass on that device. Name and mobile are not required for the queue journey.
How are direct walk-ins represented?
Staff continue serving walk-ins normally and publish the observed in-store wait band. QwikPass combines that signal with active digital turns instead of pretending every person joined digitally.
Is the displayed wait time guaranteed?
No. It is an operating estimate that can change with service speed, walk-ins, missed turns and preparation conditions. The Outlet controls the actual call order.
Open Access capacity
Pro-level queue capacity without a plan subscription.
Queue safety limits apply per Outlet. Billing and WhatsApp draw from one Organization-wide monthly credit pool shared across every Outlet.
active passes / Outlet
30,000 queue journeys / monthoperations at zero message use
Uses the shared 300-credit Organization poolmessages at zero operation use
Same shared pool · email and private links remain availableper prepaid service credit
₹100 minimum · no expirySee the queue from both sides.
Guests can open a participating Outlet. Restaurant teams receive up to 200 active passes per Outlet with Open Access and no plan subscription.